All of our current and potential customers can access us at any time via phone (612-500-1781), text or email firstname.lastname@example.org or email@example.com. For residential customers we also have a "VandenHoek Cleaning" envelope that is left for you to place your confidential payment inside as well as any non-urgent messages or personal notes that you may want us to receive. Simply seal the envelope with your message and payment inside and we will get back to you.
Our highly trained cleaners regularly receive random post-cleaning checkups to make sure that our clients get exactly what they were promised. We welcome our clients coming to us at any time for feedback or improvement suggestions. Also, see our list of client testimonials to see what they are saying about us!
We back all of the work that our cleaners do. If a cleaning is not up to your expectations, just let us know and within 24 hours, we will make it right!
Our cleaners are thoroughly trained, bonded and insured, and I-9 verified. If there is ever an issue, the owners of the company are local residents of the Twin Cities. You deal with them, not some obscure company in Memphis or Ann Arbor. Matt & Mary live in St. Paul and our office is in Minnetonka. You may call us and speak to us personally at any time.
Our hourly rates are proprietary information, but each job is quoted with a price that is always competitive and fair.
Yes! Our 1st cornerstone is "We always treat our customers and employees honestly and fairly." We pay our cleaners a higher wage than what is standard, and survey the market to assure that happens.